🇪🇸 Español 🇺🇸 English
Affiliate Program

Frequently Asked Questions (FAQ)

Everything you need to know about approval, commissions, payouts, cookie attribution, and anti-fraud policies.

Note: Parameters (percentages, windows, and minimums) may be adjusted by campaign or tier. If you’re an Agent/Partner with an active membership, your conditions may differ.
? How does the affiliate approval process work?

Registration is free. We review whether your channel (website/social/community) aligns with our brand and policies. We may request additional information and, in some cases, a brief content review.

  • Estimated review time: 1–3 business days.
  • You’ll receive an email with the result and your links/promotional assets.
  • Your account may be suspended for prolonged inactivity or policy violations.
% What’s the commission percentage?

For free-tier affiliates, the typical direct commission per sale is 10%, set by campaign or product.

  • Commissions can vary by country, season, or package type.
  • If a customer purchases again through your link, the corresponding commission is re-attributed.
💳 How and when are commissions paid?

Payouts are processed periodically once sales are validated (no refunds or chargebacks) and you have reached the withdrawal minimum.

  • Method: Payoneer (recommended for its ease and international availability).
  • Frequency: monthly cycle (every 30 days).
  • Status: you can check pending, validated, and paid commissions in your affiliate dashboard.
$ What is the withdrawal minimum?

The suggested minimum is US$100. It may vary by campaign, country, or payment method. If you don’t reach the minimum in a cycle, your balance rolls over to the next one.

📈 Where can I see my clicks, sales, and conversions?

In the Affiliate Dashboard you’ll find metrics for clicks, leads, and sales, filter by dates, export data, and download payout receipts.

🍪 How does cookie attribution work?

We use cookies and tracking parameters to attribute sales. The standard window is 90 days (last-click). If the user signs up through your link, their wallet may remain associated to you for future purchases.

  • Last-click: the sale is assigned to the most recent valid link.
  • Cookie deletion or private browsing may prevent attribution.
  • Tracking blockers can affect measurement.
🛡️ Which practices are prohibited? (Anti-fraud policy)

To protect customers and the ecosystem, the following practices are prohibited:

  • Self-purchases to inflate commissions, bots, or deceptive incentivized traffic.
  • Clickjacking, cookie stuffing, fake ads, or unauthorized promises.
  • Unauthorized use of trademarks or brand assets.
  • Spam via email, messaging, or mass comments.

Accounts with irregular activity may be held, suspended, or terminated, and commissions withheld until the review is completed.

🧰 Where do I request support or open a ticket?

You can contact us via the help center. If you need follow-up, open a ticket and share evidence (screenshots, order ID, date, etc.).

Ready to start? Create your account in minutes and access your links and creatives.